Jordan Braham

About Me

I'm a Client Platform Engineer passionate about Apple technologies, infrastructure automation, and building efficient device management solutions for large-scale environments.

My Story

I've been working in IT infrastructure and device management for over 7 years, with a particular focus on Apple technologies and enterprise automation. My journey began with general IT support and has evolved into specializing in large-scale device management and infrastructure automation.

At West Virginia University, I manage over 5,000 macOS and iOS/iPadOS devices across 18 Jamf Pro sites, implementing zero-touch workflows and automated solutions that streamline operations and enhance user experience. I believe in creating efficient, scalable solutions that reduce manual effort and improve system reliability.

My expertise spans from traditional IT infrastructure to modern cloud-based solutions, with a strong focus on security, compliance, and automation. I'm always exploring new technologies and methodologies to improve device management and infrastructure efficiency.

Skills & Technologies

Apple & Jamf Technologies

  • • Jamf Pro Infrastructure Administration
  • • Apple School Manager
  • • macOS & iOS/iPadOS Management
  • • MDM Configuration & Policies
  • • Jamf Connect & Cloud Authentication

Infrastructure & Automation

  • • Terraform & Infrastructure as Code
  • • PowerShell & Bash Scripting
  • • SCCM & Windows Server Management
  • • Proxmox & Hyper-V Virtualization
  • • Zero-touch Workflow Design

Security & Compliance

  • • Azure Active Directory
  • • Conditional Access Policies
  • • FileVault & Encryption
  • • Anti-Virus Implementation
  • • Security Policy Management

Additional Skills

  • • Lansweeper Infrastructure
  • • Network Equipment Configuration
  • • Documentation & Procedure Writing
  • • Technical Support & Troubleshooting
  • • Project Management & Leadership

Experience

Senior Client Platform Engineer

West Virginia University ITS

2021 - Present

Onsite & Remote Technician

Braham Information Technology Services, LLC

2017 - 2021

Systems Administrator

WVU Statler College IT Department

Previous Role

Education

Bachelor's Degree in Multidisciplinary Studies

West Virginia University

Strategic Social Media, Entertainment Media, Public Relations

In Progress

Certifications

• Jamf Certified Expert (Jamf 400), 2022
• Jamf Certified Endpoint Security Admin (Jamf 370), 2022
• Jamf Certified Admin (Jamf 300), 2022
• Jamf Certified Tech (Jamf 200), 2022
• Jamf Certified Associate (Jamf 100), 2022
• TestOut PC Pro Certification, 2017